Cookie Policy
As V&B Fliesen GmbH (”Villeroy & Boch”), ”Data Controller“), we value the protection of your personal data, so we expect you to show the same attention. For this reason, it is very important for us that you read this text detailing which personal data we use for what purpose and to clearly understand the obligations of Villeroy & Boch, who is responsible for the administrative and technical security of your personal data as “Controller”.
With this privacy notice we aim to inform data subjects, persons whose personal data is processed (used), as the “Data Controller” who uses their data. As a Controller, we have to prove that you have been informed about your personal data we will process by explaining:
Please be kindly informed that through Privacy Notice, we provide links to certain areas in our website where your personal data may be collected, and additional privacy notices are provided in those areas.
Please note: This Privacy notice does not apply to, and Villeroy & Boch is not responsible for, any third party websites which may be accessible through links from this website. If you follow a link to any of these third party websites, their own privacy policies may apply.
What personal data we collect about you and how we obtain them
As Villeroy & Boch, we collect your personal data listed below through digital means through you providing us with your personal data in the Write Us a Message page. The following information:
- Your information generated and obtained through marketing and statistics cookies (including but not limited to confirmation on whether user is a real person, how often the website is visited, how long the visit lasted, Google Analytics user code) are obtained through your visit to our website only if you provide your consent to marketing and statistics cookies through our Cookie Banner. You may always revoke your consent from our Cookie Policy webpage.
- Your cookie consent choice (Information on whether you’ve consented for statistics and marketing cookies, date of your consent),
- Necessary cookies for webpage visibility, user-interfaces and network security.
You can prevent the storage of cookies by configuring your browser software accordingly; however, please note that in this case you may not be able to use all the features of this website to their full extent. You can find a full list of cookies listed below:
Necessary (7)
These cookies are necessary for core functionality, such as security and network management. They always need to be on to properly provide our website and fullfil our legal requirements.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| 1.gif | Efilli | Used to count the number of sessions to the website, necessary for optimizing CMP product delivery. | Session | Pixel |
| CookieConsent [x2] | brochures.villeroy-boch-tiles.comEfilli | Stores the user’s cookie consent state for the current domain | 1 year | HTTP Cookie |
| elementor | villeroy-boch-tiles.com | Used in context with the website’s WordPress theme. The cookie allows the website owner to implement or change the website’s content in real-time. | Permanent | HTML Local Storage |
| FlippingBook.FBO.Infrastructure.RandomSeed | brochures.villeroy-boch-tiles.com | Used to implement the website’s e-book reader. | Permanent | HTML Local Storage |
| test_cookie | Test cookie with no actual information in it. | 1 day | HTTP Cookie | |
| wpEmojiSettingsSupports | villeroy-boch-tiles.com | This cookie is part of a bundle of cookies which serve the purpose of content delivery and presentation. The cookies keep the correct state of font, blog/picture sliders, color themes and other website settings. | Session | HTML Local Storage |
Functionality (3)
Functionality cookies are used to show your selection of language, website pages and remember your choices.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _icl_visitor_lang_js | villeroy-boch-tiles.com | Saves the user’s preferred language on the website. | 1 day | HTTP Cookie |
| wpml_browser_ redirect_test | villeroy-boch-tiles.com | Saves the user’s preferred language on the website. | Session | HTTP Cookie |
| wp-wpml_ current_language | villeroy-boch-tiles.com | Designates the country code that is calculated based on the user’s IP address. Used to determine what language should be used for the visitor. | Session | HTTP Cookie |
Statistics (6)
We use statistics cookies to measure how you use the our website. These cookies collect information about how you got to the site, the pages you visit and how long you spend on each page, and what you click on.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _ga [x2] | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. | 2 years | HTTP Cookie | |
| _ga_# [x2] | Used by Google Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit. | 2 years | HTTP Cookie | |
| _hjSession_# | Hotjar | Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 day | HTTP Cookie |
| _hjSessionUser_# | Hotjar | Collects statistics on the visitor’s visits to the website, such as the number of visits, average time spent on the website and what pages have been read. | 1 day | HTTP Cookie |
Marketing (5)
Marketing cookies are used to show you advertisement in relation to your internet use and visits, these services are provided by third parties.
| Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
| IDE | It is used by Google DoubleClick to record and report the actions of a website user after viewing or clicking on one of the advertiser’s ads, in order to measure the effectiveness of an ad and deliver targeted ads to the user. | 400 days | HTTP Cookie | |
| pagead/1p-conversion/#/ | Deliver more relevant ads, it collects data about visitor behavior from multiple websites. This also allows the website to limit the number of times the same ad is shown. | Session | Pixel | |
| pagead/landing [x2] | Collects data on visitor behaviour from multiple websites, in order to present more relevant advertisement – This also allows the website to limit the number of times that they are shown the same advertisement. | Session | Pixel |
How we use your personal data
In the table presented below, the purposes of personal data processing carried out within the scope of the activity in which the Privacy Notice is issued are detailed.
We will only use your personal data where we are permitted to do so by applicable law. Each personal data processing purpose is matched with the categories of personal data and the relevant legal reason relating to the purpose.
Your information generated and obtained through marketing and statistics cookies are processed for;
- Analytical measurements for improving our website traffic and website services, to increase the number of visitors to our website,
- Profiling data subjects’ visits to provide personalized services,
- Displaying advertisements suitable for visitors’ user profile,
- For the purposes of providing visitors with promotions that are customized to their user profile only if we obtain visitors’ consent through our Cookie Banner.
Your cookie consent choice is processed for:
- For the purposes of saving your choices regarding cookies and fulfilling our legal obligations
because processing is necessary for compliance with a legal obligation.
Necessary cookies for webpage visibility, user-interfaces and network security are processed for:
- Carrying out verification processes through our mandatory cookies,
- Preventing attacks which may slow down or block our services,
- Balancing the density experienced in our service network,
- Ensuring that there is no interruption in the delivery of our services,
- Creating basic analytic measurements regarding visitor number and dates
because processing is necessary for the purposes of the legitimate interests pursued by Villeroy & Boch.
Who we share your personal data with
Yes, but we only transfer them for certain purposes with:
- Public authorities and courts for legal duty of disclosure and limited to only information which was requested,
- Our legal consultants and lawyers for fulfillment of legal purposes,
- Our service providers for obtaining cookie services and cookie consent banner.
Which countries we transfer your personal data to
If we process data in third countries (meaning countries outside the European Union or the European Economic Area) or this occurs in the process of utilizing the services of third parties or transmitting data to third parties, this will only be done for the purpose of fulfilling our contractual obligations, on the basis of your consent, due to a legal obligation or based on our legitimate interests.
In doing so, we ensure that your personal data is processed in compliance with the European level of data protection, based on special guarantees or due to corresponding contractual obligation including adequate technical and organizational measures.
Important note: Google is certified under the Privacy Shield Framework and as a result, offers a guarantee that complies with European data protection law.
How long we keep your personal data
We will retain your personal data for as long as is necessary to fulfil the purpose for which this data was collected and any other permitted linked purpose as listed on the table above.
If your personal data is used for two purposes we will retain it until the purpose with the latest period expires; but we will stop using it for the purpose with a shorter period once that period expires.
What rights you have in relation to your personal data and how to contact us
You have different rights listed under General Data Protection Regulation and if you wish to confirm processing of your personal data or to have access to your personal data we may have about you, you may contact us through the contact methods listed below.
You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside the Villeroy & Boch might have received the data from the Villeroy & Boch; what the source of the information was (if you didn’t provide it directly to the Villeroy & Boch); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by the Villeroy & Boch if it is inaccurate. You may request that the Villeroy & Boch erase that data or cease processing it, subject to certain exceptions.
You may also request that the Villeroy & Boch cease using your data for direct marketing purposes. When technically feasible, the Villeroy & Boch will—at your request—provide your personal data to you or transmit it directly to another controller.
You also have a right to lodge a complaint with the a competent data protection supervisory authority (Article 77 of the GDPR in conjunction with Section 19 of the German Federal Data Protection Act, BDSG)if you have concerns about how the Villeroy & Boch processes your personal data. A list of supervisory authorities (for the non-public sector) with addresses can be found here:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
If you have questions about this statement or about data protection at V&B Fliesen, you can contact our data protection officer directly:
Contact details for our data protection officer:
V&B Fliesen GmbH
Datenschutzbeauftragter
Rotensteiner Weg
66663 Merzig
Tel. +49 (0) 68 64 / 8 10
datenschutz@vb-fliesen.com
How we will update this Privacy Notice
We may change the content of our websites and how we use cookies without notice and consequently our Privacy notice may change from time to time in the future. We therefore encourage you to review them when you visit the website to stay informed of how we are using personal data.
This Privacy notice was last updated in August 2024.